Shipping policy

We will send you an email with your tracking number once the package is prepared and picked up at our warehouse. It will take us 24h-72h to process your order.

If your tracking link does not work try it again later as it normally takes some hours to the shipping company to register the tracking information. Please note that the shipping company only works on business days.

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IMPORTANT: If your order passes through customs, we are not liable for any additional costs it may arise.

If you send a return package to a wrong address, we are not liable for any loss or misplacement.

If you have any further question, please contact us at info@asseneyewear.com and we will get back to you asap.